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DepartmentStudent Life
LocationBrooklyn Park Campus
Hours
PositionsBarista
DescriptionResponsible for preparing and serving a full line of hot, iced and blended coffee drinks in a high volume and fast paced setting. Responds to customer questions and suggestions regarding our menu and service. Must have a commitment to providing exceptional customer service for every customer, every time. • Manages cash and credit transactions for all products to ensure accurate accounting of items sold. • Maintains pleasant and helpful demeanor at all times. • Prepares and serves a full line of hot, iced, and blended coffee drinks. • Enters price changes by referring to price sheets and special sale bulletins. • Discounts purchases by redeeming coupons. • Collects payments by accepting cash, check, or charge payments from customers; making change for cash customers. • Verifies credit acceptance by reviewing and recording driver's license number; operating credit card authorization system. • Balances cash drawer by counting cash at beginning and end of work shift. • Provides pricing information by answering questions. • Maintains checkout operations by following policies and procedures; reporting needed changes. • Maintains safe and clean working environment by keeping work area clean and free of clutter in compliance with company procedures and regulations. • Contributes to team effort by accomplishing related results as needed. • Other duties as assigned.
QualificationsEducation: High School Diploma or Equivalent Experience: • Some experience preferred Licenses or Certifications Knowledge, Skills • Overall good math skills • Positive customer service attitude • Enthusiastic commitment to customer service
SupervisorJessica Lauritsen
Phone2605
Emailjlauritsen@hennepintech.edu
Statuson