Bio Med

Customized Training


Customized Training


Customized Training


Customized Training

Customized Training



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Last year at BERM:

Jonathan Bundt
President; MASA Consulting, Inc.


Jonathan has worked in the mental health and safety field for close to 30 years specializing in evaluation and management of a wide range of crisis and emergency programs and events. Working with core concepts of preparedness, prevention, response and recovery. Since 1997 has worked with several national Employee Assistance Programs as a crisis and workplace violence specialist. Some of his work has included working as a consultant with the Hennepin County Sheriff’s office, Minneapolis Police-SWAT, and national agencies like the FBI, NTSB, and ATF as a trainer and on-scene support advisor where he specialize in training crisis/hostage negotiators and critical incident response.


He has been involved in responding to over 2000 local, regional, and national incidents. He regularly provides consultation in security and response services to the private sector companies of varying sizes, hospitals, EMS, police and fire departments, state departments of Corrections, Public Health, Human Services, Public Safety, and Emergency Management. Some of his current projects include: being the disaster behavioral health coordinator for metropolitan region of the state of Minnesota, lead trainer and developer of the Dept. of Homeland Security approved 3Echo Hostile Response training program for first responders.


He is a licensed mental health professional, board certified expert in crisis response and traumatic stress, a member of federal disaster response team and is a certified emergency manager in the state of MN.




"Managing the Aftermath of Violence: The Sprint, The Marathon"

Managing the aftermath of a violence event is critical to the survival of any organization. Though very few companies have concrete plans in place to deal with that eventually. We will look at best practices in helping organizations on the path of recovery.


Masa Consulting, Inc.


Bill Chandler
Director; Minnesota Fusion Center at the BCA, Minnesota Department of Public Safety



"Minnesota Fusion Center and Minnesota Threat Update"

An overview of the mission of the Minnesota Fusion Center. Also providing a current update on the threats affecting the State of Minnesota for your situational awareness.


Minnesota Fusion Center or ICEFISHX


Mike Colestock
Associate Dean; Hennepin Technical College Customized Training/Emergency Services



"De-escalating Techniques for Employees and Customers"

Maintaining your calm with an upset employee or customer can be a significant challenge. This session will introduce you to some basic techniques for de-escalating problems and calming tense situations. Participants will be invited to share their own best practices and strategies.


Advanced Center for Emergency Services - HTC


Art Coulson
Director; Ramsey County Communications


Art Coulson is owner of Redbird Media & Design, a communications consultancy in St. Paul, Minn. He also serves as communications director for Ramsey County, home of Minnesota’s state capital. Art worked as a reporter and editor at newspapers in Florida, Virginia, New York and Minnesota for more than 20 years before coming over to the Dark Side in 2006. In his spare time, Art likes to decompress by playing lacrosse and is the goalie for the Cherokee Nation Men's Team in Oklahoma. Art is the author of The Creator's Game: A Story of Baaga'adowe/Lacrosse, published in November by the Minnesota Historical Society Press.




"What the Heck Are You Doing on Twitter? The Building is on Fire! Crisis Communications and Social Media in an Emergency"

The decline of the mainstream media and the rise of social networks and other electronic platforms have put the ability to take our messages directly to mass audiences squarely in our hands. But the responsibility for managing messages to protect public health and safety — especially during times of crisis — can be staggering. Organizations must improve their understanding of how to use social media to augment and support their crisis communications strategies. This presentation will cover tips for using social media for emergency communications; some social media do’s and don’ts; and a primer on the wide array of available social media tools and their uses. Oh, and there will be zombies.


Ramsey County, Minnesota


Patrick Hardy
President; Hytropy, LLC



"5 Fatal Disaster Plan Blunders Small Businesses Make...And How You Can Avoid Them"

This presentation will focus on five common elements that ruin the effectiveness of small business disaster plans, and the overall disaster response program a business adopts. The target audience will be small business owners and leaders, and will incorporate lessons learned from such disasters as Hurricane Sandy, the 2012 Colorado wildfires and the 2012 Tornadoes that struck the mid-west. Throughout, we will also discuss working with existing disaster partners such as Fortune 500 companies, government agencies at the local, state and national levels, as well as non-profit organizations such as the American Red Cross.


Hytropy, LLC


Michael Hingson
President; The Michael Hingson Group, Inc., "Speaking With Vision"


“Who would have ever thought?” is a question Michael Hingson thinks about and discusses in every speech he delivers. Michael Hingson’s life changed dramatically on September 11, 2001 when he and his guide dog, Roselle, escaped from the 78th floor of Tower One in the World Trade Center moments before it collapsed. Soon after, Michael and Roselle were thrust into the international limelight where Michael began to share his unique survival story and 9-11 lessons of trust, courage, heroism, and teamwork.


Michael and Roselle became recognized experts of the strength of Teamwork and the human- animal bond, and have been successful in communicating the power of Trust in countless media interviews and public presentations. Michael’s #1 New York Times best-selling book, THUNDER DOG: The True Story of a Blind Man, His Guide Dog, and the Triumph of Trust at Ground Zero was released in August, 2011 and gives readers an unprecedented look at how a guide dog team works and how blind people can be just as successful as our “light dependent colleagues”. A harrowing story of trust and courage, Thunder Dog reveals how blindness and a bond between dog and man saved lives and brought hope during one of America’s darkest days – September 11, 2001.


Although blind from birth, Michael has an indomitable and fearless spirit that first emerged when he began to spread his wings as a boy, first by riding a pedal car inside the house, without assistance, after he learned to “hear” the coffee table. Then he shocked the neighbors by graduating to riding his bicycle, alone, through the streets of Palmdale, California. Raised with a can-do attitude by parents who refused to send him away to “a home for the handicapped”, Michael’s father taught him to do math in his head and his mother taught him Braille.


Michael is no stranger to discrimination. When he was a high school student, the school district refused to allow Michael to board the school bus with his guide dog. His father, who had an eighth grade education, did his own research and fought the system, eventually getting his son a seat on the school bus. Michael earned the rank of Eagle Scout in the Boy Scouts of America and flourished in school. During college at the University of California at Irvine, he became an on campus radio personality, drove a car around campus at night, and even had his guide dog, Squire, stolen in a dorm prank. Michael took a master’s degree in physics and is a lifetime member of the Physics Honors Society, Sigma Pi Sigma.


In 1982 Michael met and married his wife, Karen,who uses a wheelchair. Later Michael went to work for Quantum, a high-tech company that manufactures tape backup systems. Quantum occupied a suite on the 78th floor of Tower One of the World Trade Center. On September 11, 2001, Michael and his guide dog, Roselle, had just arrived and settled in to work when American Airlines Flight 11 crashed into their building in the terrorist attack that destroyed the World Trade Center. They survived the initial impact and, after descending 78 flights of stairs, Michael and Roselle were just 100 yards away from Tower Two when it collapsed.


After sharing his survival story on hundreds of TV and radio programs , Michael decided it was time for a change. After a 27-year career in high tech computer sales and management, Michael joined the San Rafael, California based Guide Dogs for the Blind team in 2002 as the National Public Affairs director, sharing his 9-11 story throughout the world on behalf of the school. In June of 2008 Michael left Guide Dogs to form The Michael Hingson Group, Inc. to travel the world speaking about the importance of teamwork and trust in our professional and personal lives, along with serving as a consultant for corporations and organizations that need assistance with Inclusive and Diversity training as well as adaptive technology training.


Michael is a former member of the California State Guide Dog Board and has served on several other prominent agency boards throughout his career. Presently he serves as secretary to the Marin County Senior Coordinating Council and is a member of the board of directors of the Colorado Center for the Blind and of the National Federation of the Blind of California. In November, 2008, Michael was appointed a National Ambassador for the Braille Literacy Campaign of the National Federation of the Blind. On October 1, 2011 Michael and Roselle were honored by the American Humane Association with the 2011 Hero Dog Award in a star- studded gala in Beverly Hills, the program aired on the Hallmark Channel on Veteran's Day, 2011 with an encore screening on December 23, 2011. Michael is an Ambassador for the American Humane Association.


Michael lives in Northern California with his wife, Karen, Africa, Michael’s seventh guide dog, and Fantasia, Africa’s mother and a retired breeder dog for Guide Dogs for the Blind.




"The Power of Trust and Teamwork"

Description coming soon!


Michael Hingson Group, Inc.


James Lukaszewski, ABC, APR, Fellow PRSA
President; The Lukaszewski Group Division, Risdall Public Relations


James E. Lukaszewski (loo ka SHEV skee) is an expert in preventing, managing, and reducing crisis and contention. He counsels company leaders facing serious internal and external problems. His broad-based experience ranges from media-initiated investigations to product recalls and plant closings, from criminal litigation to takeovers. He guides management through the resolution of corporate problems and bad news. The situations he helps resolve often involve conflict, controversy, community action or activist opposition, including civil and criminal litigation. He helps executives and leaders look at problems from a variety of sensible, constructive, principled perspectives. His clients learn to take appropriate, highly focused, ethically appropriate action. He personally coaches executives in trouble, or those facing career-defining problems. He is a prolific author (six books, hundreds of articles and monographs), lecturer, trainer, counselor, and public speaker. His newest book, Why Should the Boss Listen to You?, was published by Jossey-Bass in 2008. His name was listed in Corporate Legal Times as one of “28 Experts to Call When All Hell Breaks Loose.”




"Crisis Proofing Your Organization, and Maybe Your Career"


Risdall Public Relations


Daniel Murphy
Founding Partner; Violence Prevention Strategies, Inc.


Dan Murphy retired from the NYPD in 2004 after a 20 year career. He served as Detective or Detective-Sergeant in various capacities including Organized Crime Investigations, Narcotics, DEA Task Force, the Major Case Squad, and lastly as a Squad Supervisor in the Joint Terrorism Task Force with the FBI, CIA and numerous other agencies. Dan was a first responder to both the 9-11-01 and 2-26-93 attacks on the World Trade Center. He is the recipient of numerous awards for outstanding investigative work including the 2003 National Association of Police Organizations (NAPO) TOP COP Award which he received in Washington, DC from John Walsh of "America's Most Wanted".


Dan has served as Senior Investigator with the Bank of New York with emphasis on terrorist-financing concerns, and as Director of Corporate and Supply Chain Security for Supervalu. He is a founding partner of Violence Prevention Strategies. He is also an Adjunct Professor at St. Mary's University of Minnesota where he teaches a course he created centering on Workplace Violence Prevention for law enforcement.


Dan holds a Bachelor's Degree from the John Jay College of Criminal Justice in New York City, and a Master's Degree in Public Safety Administration from St. Mary's University. He is a Certified Fraud Examiner (CFE), and a Certified Financial Crimes Investigator (CFCI).


His professional affiliations include the American Society for Industrial Security (ASIS), the Association of Certified Fraud Examiners (ACFE), the International Association of Financial Crimes Investigators (IAFCI), and the Association of Threat Assessment Professionals (ATAP).




"Building a Workplace Violence Prevention and Management Program"

Workplace Violence is not just rampage shootings! It encompasses everything from harassment and disturbing behavior up through homicide itself. This presentation will discuss the 5 foundational elements of a successful workplace violence prevention program, and why any organization that does not have one is at serious risk. The expanded OSHA definition of workplace violence, and how an organization's policies must be in line with that definition will also be covered.


Violence Prevention Strategies Organization


Ken Prillaman
Fire Chief; Brooklyn Park, Minnesota



"How to be a Good First Responder"



City of Brooklyn Park Fire Department


Eric Waage
Manager; Hennepin County Emergency


Eric Waage is the Emergency Management Director for Hennepin County, Minnesota. He is responsible for county-wide emergency readiness, response and recovery efforts in support of local emergency services. His initiatives include building a county-wide emergency management strategy to drive disaster planning, creating of way to maintain situational awareness among the Hennepin emergency response community, and forging public-private partnerships to improve emergency services. Lieutenant Colonel Waage retired from active military service in 2011. A recurring focus during his military career was disaster response in roles from search and rescue helicopter pilot to the Command of a special weapon of mass destruction (WMD) detection team. During the Iraq War, he was Commander of an Army Aviation Support Battalion operating throughout central and southern Iraq. Waage holds a Bachelor of Science in Geography, and a Masters in Strategic Studies from the United States Army War College at Carlisle Barracks, Pennsylvania




"Shaping the Future of Emergency Management"

The natural environment, human demographics, technology, politics, economic factors and professional advancements in emergency management all influence the future direction of our profession. The central question for emergency managers is to what extent we are able to shape our field and our agencies to meet our changing future environment versus being merely reactive. What tools are available to emergency managers to help lay the foundation for deliberate change to address evolving situations? What core practices should not change? Director Waage will discuss key emergency management factors that could change significantly in years to come. He will also discuss reliable tools that exist to detect key long term trends. Finally, he will present some methods to position emergency management for success in future environments.


Hennepin County, Minnesota


Mr. Tracy Worsley
Emergency Preparedness and Security Specialist Minnesota State Colleges and Universities


Mr. Tracy Worsley, MA is the Minnesota State Colleges and Universities System Emergency Preparedness and Security Manager since January of 2007 and is a state certified Emergency Manager. He is responsible for the training of the staff faculty and students regarding training and operations before and during contingencies for 31 institutions of higher education on 54 campuses across the state of Minnesota.




"Shots Fired…Now What?"

A comprehensive look at the “Active Shooter” response for organizations and schools with the latest in emergency procedure during this low probability, high impact events. This presentation covers the latest response options from state and federal agencies as well as private security companies such as Shots Fired and A.L.i.C.E.


Department of Homeland Security Active Shooter Preparedness


Last updated by drogalla : 2014-12-23 16:24:36