Chapter 3: Educational Policies
- Adoption: 5/12/2022
- Revised: 4/15/2025
- Last Reviewed: 4/06/2022 (SGC)
- President Approved: 5/28/2025
- Next Review Date: 4/06/2027
- Authority: HTC
- Custodian of Policy: Vice President of Academic Affairs
Procedure
This procedure defines the steps and actions for disclosing the required NC-SARA/USDE information to students upon signing up for one of the following programs as required by the State.
- Practical Nursing
- Plumbing Technician
- Nursing Assistant
- Medical Assistant
- Law Enforcement
- HVAC
- Fire Protection
- EMS
- Dental Assistant
- Culinary Arts
- Child Development
The scope of this process encompasses the efforts of identifying the students who have selected one of the programs above as the program of interest they wish to pursue and the initial notifications sent to them fulfilling the requirement to disclose information regarding our programs preparing them for professional licensure in MN and directing them to further resources/licensing boards.
- Student fills out the RFI (Interest Form) on the HTC website.
- Data is automatically input into Customer Relationship Management (CRM) on the student prospect card where prospective student information is housed in CRM.
- Automation within CRM under email templates specific to each program searches for matches to the programs under NC-SARA
- A) If the program does not match the any of the programs under NC-SARA requirements, no action is taken.
B) If the program does match the any of the programs under NC-SARA requirements, proceed to next step. - The email specific to the program matched to the student’s input, is triggered and sent to the email address provided by the student on the form.
Disclosure email is sent to the student with information tailored to the program they selected.
Grievance Process for Online Courses and Programs
Student Consumer Complaint Process
Pursuant to the United States Department of Education’s Program Integrity Rule, institutions providing online education are required to provide all prospective and current students contact information of the state agency or
agencies that handle complaints against postsecondary education institutions offering distance learning within
that state.
We encourage you to seek resolution to any concerns by discussing them informally with a staff member at the
College. If a complaint cannot be handled informally, HTC students are encouraged to use our College’s complaint process.
If a complaint cannot be resolved at the College level, you may contact the Minnesota Office of Higher Education if you are a distance education student that resides out of state and in an NC-SARA state. Otherwise, if you do not meet the previously mentioned criterion, you may contact your local state agency for further information.
HTC will not make a determination that its curriculum meets the state educational requirements for licensure or
certification until more detailed research has been completed.