• Program: Medical Office Careers
  • Degree: Occupational Certificate
  • Credits: Total Occupational Certificate Credits 28
  • Academic Planning Guide:


The medical receptionist processes telephone calls, greets patients, schedules appointments, maintains patient file data, and may arrange for laboratory and diagnostic services. Accuracy, dependability and a courteous professional manner are essential. This career requires excellent communication skills and knowledge of patient confidentiality laws. Prerequisite: CPLT1000 Computer Keyboarding or qualifying score on keyboarding assessment test.

Career Opportunities

The medical receptionist will find job opportunities in a variety of health care settings.

Award Outcomes:

  • Utilize appropriate software.
  • Apply medical terminology.
  • Key business correspondence.
  • Communicate proper English and grammar.
  • Document telephone communication.
  • Schedule appointments.
  • Demonstrate accounting principles.
  • Illustrate professional behavior.
  • Interpret HIPAA regulations.
  • Utilize electronic health record.
  • Demonstrate insurance and billing procedures.
  • Apply medical coding principles.

Required Credits

Technical Studies Requirements 24 Credits
General Education Requirements 4 Credits

Elective Credits

Technical Studies Electives 0 Credits
General Education Electives 0 Credits

Academic Planning Guide:

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