• Program: Medical Office Careers
  • Degree: Occupational Certificate
  • Credits: Total Occupational Certificate Credits 20
  • Academic Planning Guide:


The medical receptionist processes telephone calls, greets patients, schedules appointments, maintains patient file data, and may arrange for laboratory and diagnostic services. Accuracy, dependability and a courteous professional manner are essential. This career requires excellent communication skills and knowledge of patient confidentiality laws.

Career Opportunities

The medical receptionist will find job opportunities in a variety of health care settings.

Award Outcomes:

  • Utilize appropriate software.
  • Apply medical terminology.
  • Key business correspondence.
  • Communicate proper English and grammar.
  • Document telephone communication.
  • Schedule appointments.
  • Demonstrate accounting principles.
  • Illustrate professional behavior.
  • Interpret HIPAA regulations.
  • Utilize electronic health record.
  • Demonstrate insurance and billing procedures.
  • Apply medical coding principles.

Required Credits

Technical Studies Requirements 18 Credits
  • CPLT1005 Advanced Keyboarding and Document Processing 3
  • ENGL1010 Business English 3
  • OFCR1301 Medical Terminology 4
  • OFCR1317 Medical Office Procedures 4
  • OFCR1335 Medical Coding and Reimbursement Fundamentals 4
General Education Requirements 2 Credits
  • COMM1050 Communication in the Workplace 2

Elective Credits

Technical Studies Electives 0 Credits
General Education Electives 0 Credits

Academic Planning Guide:

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