NETWORK SUPPORT SPECIALIST

  • Program: Information Technology/Computer Careers
  • Degree: Diploma
  • Credits: Total Diploma Credits 44
  • Academic Planning Guide:

Overview

This degree provides the skills needed to design, manage, troubleshoot and secure a network environment. Platforms include Windows 7 and 8, Windows Server 2008 and 2012, Linux, Cisco and the Internet. Skill development includes data communications, TCP/IP, hardware, software, network operating systems, and security.

Career Opportunities

Positions are available as Network Administrators or Network Developers.

Award Outcomes:

  • Install hardware and software to meet enterprise needs.
  • Perform tasks required of a Windows network administrator.
  • Provide Technical Support for computers.
  • Set up computer networks.
  • Perform preventative maintenance.
  • Demonstrate safe service and repair practices.
  • Explain principles of network operation.

Required Credits

Technical Studies Requirements 33 Credits
General Education Requirements 7 Credits
  • Choose two of the following:
  • CCDS1040 Job Seeking Skills 2
  • COMM1050 Communication in the Workplace 2
  • COMM1131 Customer Service in the Workplace 2
  • COMM2050 Interpersonal Communication 3
  • COMM2060 Small Group Communication 3
  • COMM2130 Public Speaking 3
  • Choose one of the following:
  • ENGL1021 Essay Fundamentals 3
  • ENGL1026 Writing for Careers 3
  • ENGL2121 Writing and Research 4
  • ENGL2125 Technical Writing 3

Elective Credits

Technical Studies Electives 4 Credits
  • Any CCIS course that is not required for this award may be used as an elective. Recommended: 3
  • CCIS1135 Desktop Linux 3
  • CCIS1301 HTML 3
  • CCIS1443 CCNA_4: WANs, VPNs, and Enterprise Networks 4
  • CCIS1480 CCNA (Cisco Certified Network Associate) Exam Prep 1
  • CCIS1490 CCNA Specialty Fields 3
  • CCIS2385 IT Internship 2-8
  • CCIS2680 A+ Software Support 3
  • CCIS2685 A+ Exam Prep 1
General Education Electives 0 Credits

Academic Planning Guide: