HEALTH UNIT COORDINATOR
- Program: Health Unit Coordinator
- Degree: Occupational Certificate
- Credits: Total Occupational Certificate Credits 17
- Academic Planning Guide:
The Health Unit Coordinator (HUC) Certificate concentrates on coursework directly related to working on the nursing unit in health care facilities. The Health Unit Coordinator is an important member of the professional health care team. HUC’s provide a crucial role in disseminating communication throughout the nursing unit and assisting the nursing staff by performing non-clinical duties, as directed. The professional responsibilities of Health Unit Coordinators include answering the telephone and intercom, initiating records for new patients, performing patient admission, transfer and discharge procedures, operating unit equipment, ordering daily diets and laboratory tests, scheduling diagnostic studies, recording patient data for departmental records into the patient’s record and ordering of unit supplies. In the work place, the HUC communicates with various departments within the facility via the telephone, fax machine, pagers, pneumatic tube systems and computers. This program will consist of an internship at a local health care facility. Required coursework will focus on HUC practices and procedures, health care core concepts, computer operations, communication skills and medical terminology. Graduates are eligible to sit for the National Association of Health Unit Coordinators (NAHUC) certification exam. Personal qualities considered essential for this occupation are the ability to detail oriented with a high degree of accuracy while managing the workload in a very busy environment. The HUC should be able to solve problems logically and critically, be self-motivated, conscientious and demonstrate good customer service skills. Health Unit Coordinators are expected to protect the confidentiality of patient information, demonstrate a high degree of ethics, and exhibit professionalism. Prerequisite: Student must achieve a score of 78 or above on the reading assessment test or successfully complete ENGL0921 prior to entering the Health Unit Coordinator Program. A score of 74 or above on the writing test is recommended. Students are required to maintain a "C" (80%) or above in all Health Unit Coordinator courses to remain in the program.
At the completion of the HUC Certificate the graduate may be employed in a hospital, extended care facility or medical office or other health care setting.
- Demonstrate knowledge of medical terms needed to perform job duties.
- Differentiate between hospital departments.
- Exhibit professionalism.
- Utilize computer software effectively.
- Demonstrate skills and knowledge needed to process physician orders.
- Demonstrate customer service and telephone etiquette skills.
- Function as a member of the health care team.
- Operate unit equipment.
- Manage clerical duties on the nursing unit.
- Understand HIPAA and patient confidentiality requirements.
- CPLT1100 Computer Essentials in the Digital World 3