INTRODUCTION TO PUBLIC WORKS EMPLOYMENT
- Program: Public Works
- Course: Introduction to Public Works Employment
- Course #: PWRK1001
- Total Credits: 3
Course DescriptionThis course is designed to give a general overview of Public Works. The course will also give an overview of the systems typically managed and called upon by public works professionals. The course will focus on the employee's role in providing support and service delivery to the public.
Refer to Course Syllabus for detailed information regarding the requirements and evaluation standards for this course. The Course Syllabus will be distributed the first week of the course.
Hennepin Technical College offers reasonable accommodations to qualified students with disabilities. If you have a documented disability that may require accommodations, contact the college’s Disability Services Director: Sara Laviolette at Brooklyn Park (763-488-2477) or Jean Kreutter at Eden Prairie (952-995-1544).
The following goals will be addressed in the course:
Define the roles of Public Works employees
Identify communications styles
Complete a job application
Examine conflict in the workplace
Describe effective problem solving methods
Describe customer service
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