POLICE RESPONSE AND HUMAN BEHAVIOR
- Program: Law Enforcement
- Course: Police Response and Human Behavior
- Course #: LAWE2241
- Total Credits: 3
Course DescriptionThis course is designed to integrate the academic and applied aspects of the basic patrol function for a police patrol officer. Included in this class is the in-depth examination of a patrol officer's duties, functions, and responsibilities, as well as a variety of other practical aspects. These include, but are not limited to, vehicle stops, traffic enforcement, domestics, officer stress, pedestrian contacts, officer safety issues, and other duties as they relate to the basic patrol function.
Refer to Course Syllabus for detailed information regarding the requirements and evaluation standards for this course. The Course Syllabus will be distributed the first week of the course.
Hennepin Technical College offers reasonable accommodations to qualified students with disabilities. If you have a documented disability that may require accommodations, contact the college’s Disability Services Director: Sara Laviolette at Brooklyn Park (763-488-2477) or Jean Kreutter at Eden Prairie (952-995-1544).
The following goals will be addressed in the course:
Describe the impact of human behavior on the interactions between police and communities they serve
Explain law enforcement response strategies to mental health issues, persons in crisis, and critical incident events
Describe the role of law enforcement as it relates, but not limited to, victimization, stalking, predatory offenders, domestic abuse, sexual assault, hate/biased motivated crimes
Explain the role of law enforcement when addressing issues of gangs, drugs, terrorism, and homeland security
Explain basic duties of a first responder to critical incidents involving the use of safety for themselves and others including backup, crime scene management, traffic and crowd control, and post critical incident debriefings
Identify knowledge of police radio techniques and procedures
Explain primary duties and functions of a police officer
Define identified legal terms regarding stop and frisk
Explain the use of police technology
Define command presence
Define different discretions used by a police officer
Describe how a police officer investigates domestic abuse and vulnerable adults
Minnesota POST Board Learning Objectives:
1.1.1 Describe how perception, sympathy, empathy, compassion and respect affect peace officer
1.1.2 Discuss barriers to clear communication, e.g. language, stress, bias, lack of common cultural
1.1.3 Use and interpret verbal and non-verbal cues to enhance interpersonal communications.
1.2.1 Discuss the inter-relationship between core beliefs, integrity and ethical reasoning.
1.2.2 Identify ethical issues in a variety of law enforcement related situations and apply ethical reasoning
to decision making processes.
1.2.3 Evaluate and apply strategies for responding to unethical or illegal actions that may arise within law
enforcement and public safety.
1.2.4 Model behaviors that demonstrate commitment to ethical and professional behavior.
1.2.5 Discuss discretion and how it differs from selective enforcement.
1.2.6 Identify some of the causes and ramifications of public distrust of law enforcement and strategies to
enhance the public trust.
1.2.7 Discuss ethical and responsible use of computers and databases by law enforcement.
1.3.1 Define and describe models of the conscious processes of critical thinking, logical reasoning and
1.3.2 Use structured problem-solving methods to develop creative and innovative solutions to a variety of
1.3.3 Applying reason and evidence to formulate logical inferences and draw logical conclusions.
1.3.4 Analyze and evaluate ideas, proposals, and solutions to problems using basic forms of logic and
techniques designed to encourage sound reasoning.
1.3.5 Use critical thinking, logical reasoning and problem solving strategies to formulate ideas, make
proposals and suggest solutions a variety of law enforcement related problems or concerns (Minn.
1.3.6 Apply critical thinking strategies during team discussions.
1.4.1 Describe decision-making processes and models.
1.4.2 Define the term discretion and discuss when and why peace officers use their best judgment in the
administration of justice and when discretion is not allowed.
1.4.3 Discuss factors that influence police officer use of discretion.
1.4.4 Based on written scenarios involving law enforcement: describe decisions officers must make, suggest
appropriate actions, and defend those decisions and actions.
1.5.1 Discuss how and why the police function is much broader than law enforcement and why reliance on
criminal law enforcement to solve problems is not always the best course of action.
1.5.8 Explain how law enforcement management of status offenses and local ordinance violations can
positively impact a community.
1.5.9 Describe and give examples of proactive policing versus responsive policing.
1.5.10 Describe problem oriented or problem targeting policing strategies.
1.6.3 Discuss how recognizing and valuing diversity, cultural differences and varied perspectives, promotes
community unity, facilitates information gathering, and contributes to officer safety.
1.6.4 Discuss how recognizing and valuing diversity, cultural differences and varied perspectives, promotes
community unity, facilitates information gathering and contributes to officer safety.
1.6.5 Discuss ways officers can promote positive relationships with community members of varying races,
ethnicities, national origins, immigration statuses, genders, ages, economic classes, disabilities and/or
sexual orientations. (Minn. Stat. 626.8455)
1.6.6 Discuss how family dynamics and communication methods, both verbal and non-verbal, vary
between cultures and how recognition of these variances can benefit officers and communities.
1.6.7 Discuss culturally responsive approaches to dealing with victims and perpetrators of violence.
(Minn. Stat. 626.8451., Subp. 1.a. (4))
1.6.8 Research and discuss the relationship between crime and being underprivileged.
1.6.9 Discuss the diverse groups that make-up Minnesota’s communities and some of the traits unique to
communities that could impact law enforcement response.
1.7.1 Describe characteristics of professional behavior and the Minnesota Standards of Conduct for
licensing Minnesota peace officers.
1.7.2 Describe the repercussions for a finding of a violation of the State’s peace officer standards of
1.7.4 Demonstrate behaviors associated with effectively working as part of a team to solve law
enforcement related problems and issues.
1.7.6 Demonstrate skills which promote consensus building, show respect for the opinions of others, and
encourage cooperation, adaptability, and conflict resolution.
1.8.1 Discuss the importance of a survival mindset for officers including: physical and psychological
preparation for force encounters, risks associated with complacency, and wearing body armor and
other safety equipment.
1.8.2 Identify the physiological, psychological and emotional effects of stress.
1.8.3 Explain some of the stressors encountered by peace officers and their effect on officers and their
families including: duty related stressors, i.e. frequent encounters with illegal or unethical behaviors,
emotionally charged scenes, people in distress, trauma and tragedy, stressors related to fatigue and
shiftwork, and stress and long term effects associated with hypervigilance.
1.8.4 Discuss physical and psychological effects of stress before, during and after a high risk or traumatic
incident including: the effects of high risk stress on the body including the brain, vision, hearing,
muscles and respiratory system, and the nervous and cardiovascular systems, and how knowledge of
the effects of stress in high risk or life threatening situations can help officers perform under stress.
1.8.5 Discuss critical incident debriefing and identify support services and resources for peace officers.
1.8.6 Discuss Post Traumatic Stress Disorder (PTSD) and acute stress disorders and their symptoms.
1.8.7 Describe officer survival/safety issues relative to a variety of peace officer duties, including traffic
enforcement, arrest, vehicle stops, felony stops, pursuits, and plain clothes and undercover work.
1.8.8 Explain the importance of balancing peace officer roles and responsibilities and other life roles,
interests and responsibilities.
1.8.9 Explain why physical fitness attributes including cardiovascular fitness, flexibility, agility, strength,
speed, and endurance are important to peace officer health, well-being and competence.
2.2.7 State the requirements of the Fourth Amendment on the law of arrest.
2.2.8 Explain how constitutional rights in the Fifth, Sixth, and Fourteenth Amendments affect police
2.2.20 List the five constitutional amendments involving equality and rights.
2.2.21 Explain the impact of the Fourteenth Amendment as it relates to due process and equal protection
under the law including: the difference between the Fifth and Fourteenth amendments in terms of due
process the differences between substantive and procedural due process, and how Fourteenth
Amendment rights constrain law enforcement authority in interrogations.
2.2.23 Identify the criminal and civil consequences an officer may face by violating a citizen’s constitutional
2.3.1 Define the following terms: search warrant, arrest warrant, subpoena, order for protection (OFP), ex-
parte order for protection, qualified domestic violence-related order (QDVRO), Harassment
Restraining Order (HRO), no-contact orders, night-capped warrant, no-knock warrant, and curtilage.
2.4.1 Explain what constitutes an arrest and the differences between a contact, a detention and an arrest.
2.4.2 State the requirements of the Fourth Amendment on the law of arrest.
2.4.3 Discuss protocols and terms associated with arrest including “reasonable suspicion” and “probable
2.4.4 Describe the stop and frisk standard as found in “Terry vs. Ohio” and subsequent cases.
2.4.5 Explain the legal requirements of, the exceptions to, and the need for an arrest warrant and how one is
2.5.7 Explain special Minnesota peace officer duties associated with specific statutes including: informing
crime victims of their rights and assisting victims of violent crime including domestic assault,
restraining orders and orders for protection, data collection on battered women cases, interviewing
child abuse victims, officer responsibilities regarding missing children, and mandated reporter for child
abuse and vulnerable adults.
2.6.1 Explain the Supreme Court decision Miranda vs. Arizona and the four components of the Miranda
2.6.5 Describe considerations for videotaping and recording interviews and interrogations and explain when
interrogations must be recorded (State v. Scales, 518 N.W.2d 587 (Minn.1994).
2.6.6 Explain when admissions and confessions are legally admissible in court.
2.8.3 Discuss the term reasonable as it related to use of force.
2.8.4 State how department policies regarding use of force including deadly force may and may not vary.
2.8.9 Explain when force may be used to make an arrest.
2.8.10 Discuss liabilities associated with the application of force by peace officers.
2.9.2 Explain the role of internal affairs.
2.10.2 Discuss non-enforcement deterrents to traffic violations, i.e., police presence/visibility, speed bumps.
2.11.1 Describe current and emerging drug trends in prescription drug abuse and abuse of controlled
substances and narcotics.
2.11.2 Describe the relationship between drug abuse and crime.
2.11.3 Explain the impact of evolving drug laws on law enforcement including the legalization of medicinal
marijuana and the legalization of recreational marijuana in some states.
2.12.1 Explain the concept of racially based profiling (Minn. Stat. 262.8471) and other profiling that is
based on false assumptions about groups of people and discuss: the impact of the Whren v. United
States decision the importance of impartial policing, the difference between the terms pretextual stop
and racial profiling and the problems associated with racial profiling by law enforcement, how racial
profiling impacts law enforcement credibility and community trust, how to handle the perception of
unfair or biased treatment of members of the public by law enforcement, and the importance of an
officer’s ability to articulate valid reasons for vehicle stops.
2.12.2 Define and explain the impact of hate crimes including: the motivations behind hate crimes, the
impact of hate crimes on victims and on communities, the special needs of hate crime victims, and
crime characteristics which may indicate a crime was motivated by the victim’s race, national origin,
sex, age, disability, or sexual orientation (Minn. Stat. 626.8451, Subd. 1).
2.12.3 Explain special reporting requirements related to bias motivated/hate crimes as required by Minn.
Stat. 626.5531. (Officers must report to their agencies, agencies to the BCA.)
2.14.2 Discuss the extent, causes and impact of crimes of violence including physical and sexual abuse,
physical violence, harassment and stalking, and neglect. (Minn. Stat. 626.8451., Subd. 1a.)
2.14.3 Discuss how anger, intimidation, isolation, restriction of freedom, economic abuse, emotional abuse,
threats and psychological abuse, physical abuse and sexual abuse are methods of exerting power and
2.14.4 Describe stalking and how it has changed with technological advances.
2.15.1 Explain the legal definitions and significant aspects of Minnesota statutes related to child and
vulnerable adult assault, abuse and neglect.
2.15.2 Identify physical and behavioral indicators that aid officers in determining the likelihood of physical,
psychological, emotional or sexual abuse, or neglect of a child or vulnerable adult has occurred.
2.15.3 Research the personal and situational characteristics of parents who abuse their children in order to
gain insight into the individual and family dynamics that produce abusive behavior.
2.15.4 Describe community resources and supportive services for individuals and families involved in
2.15.5 Define the term in loco parentis and describe the role of a guardian ad litem.
2.15.6 Explain child development issues that may enable officers to respond appropriately to perceived
child protection situations (Minn. Stat. 626.8455) and discuss law enforcement related scenarios
where officers need to consider the psychological development of children on scene.
2.15.7 Explain officer reporting requirements relative to incidents of maltreatment neglect, or physical or
sexual abuse of minors and vulnerable adults and prenatal exposure to controlled substances (Minn.
Stat. 626.556, Subd. 3. and Minn. Stat. 626.557).
2.15.8 Describe who is mandated to report suspected child and vulnerable adult abuse and the ramifications
of not reporting.
2.15.9 Discuss resources law enforcement may partner with to assess and investigate incidents of
maltreatment or to provide services to child or vulnerable adult victims.
2.15.10 Compare and contrast familial, acquaintance and stranger types of child abductions.
2.15.11 Explain the term “Drug Endangered Children”, the immediate and future risks related to children
living in drug related environments and the impact of rescuing drug endangered children may have on
breaking the cycle of drug abuse and crime prevention.
2.16.1 Explain what legally constitutes domestic abuse and assault.
2.16.2 Discuss the dynamics of domestic violence including the phases of abusive behavior, the progression
of violence, the use of power to attain control of a relationship, the effects of abuse, and the societal
forces that may perpetuate an atmosphere conducive to abuse.
2.16.3 Discuss types of abuse including physical, emotional, psychological, sexual, and economic.
2.16.4 Discuss characteristics of batterers and victims and the effects of domestic violence including: how
fear and social stigma related to domestic violence affect victim behavior, and issues related to
children as victims and witnesses at domestic violence scenes.
2.16.5 Define the following terms outlined in Minnesota Statute: domestic abuse, family or household
member, qualified domestic violence-related offense (QDRO), order for protection, exparte order,
domestic abuse no contact order, harassment restraining order, harassment, and stalking.
2.16.6 Identify significant aspects of Minn. Stat. related to domestic abuse (Minn. Stat. 629.341 and 518.
B01, 609.749, 609.2242) including what legally constitutes domestic assault, elements of various
levels of domestic assault, and enhancement for prior domestic violence related offense convictions.
2.16.7 Discuss family violence prevention techniques and common resources and referral agencies for
victims of family violence.
2.16.8 Explain investigative procedures in domestic violence situations related to: interpreting the law when
making arrest decisions in domestic violence cases, including when arrest is mandatory and identifying
the primary aggressor, the role of protective orders, when to complete the short form for the order for
protection, communication techniques that may be effective in volatile situations, and why victims
may be reluctant to press charges or testify.
2.16.9 Explain the peace officer’s role in providing victim’s rights information to victims of domestic
2.16.10 Explain the requirements for making an arrest and reporting in domestic assault situations.
2.16.11 Discuss when warrantless arrests may be made and when enhancements for previous assaults may
2.17.1 Define sexual assault as described in Minn. Stat. 611A.211 which includes criminal sexual conduct in
the first, second, third, fourth or fifth degree or criminal sexual predatory conduct.
2.17.2 Explain the following terms: date rape, sex trafficking, sexual harassment, and female genital
2.17.3 Describe characteristics of perpetrators of sexual assault and their impact on: why sexual assault is
under-reported, and how degradation, domination, humiliation, and terror impact the needs of victims
of sexual assault.
2.17.4 Identify important statistics related to sexual assault including those related to: the prevalence of
sexual assault, the gender, age and characteristics of victims and perpetrators, and whether or not the
perpetrator is known or unknown to the victim.
2.17.5 Identify physical and psychological consequences of sexual assault on victims and how severity,
frequency and characteristics of the perpetrator influence those consequences.
2.17.6 Discuss myths about sexual violence and the impact they may have on reporting by victims and on
how peace officers respond to incidents involving sexual violence.
2.17.7 Explain special care and evidence collection considerations for victims of sexual assault including:
sexual assault evidence collection and preservation including DNA evidence and evidence collection
by a physician, immediate physical and psychological care needs, and long term concerns regarding
safety, sense of privacy and well-being, unwanted pregnancy, and sexually transmitted disease.
2.18.1 Identify and describe the dynamics associated with the victim experience and myths surrounding
trauma and victimization.
2.18.2 Describe the current state of victim’s rights in the criminal justice system. (Minn. Stat. 611A)
2.18.3 Explain the peace officer’s role in advising victims regarding shelter and assistance and the importance
of demonstrating compassion and concern for victims.
2.18.4 Discuss the importance of confidentiality of a victim’s address/location, and connecting victims with
victim crisis services.
2.18.5 Discuss culturally responsive approaches to dealing with victims of violent crimes.
2.18.6 Explain the use of the crime victim notification form.
2.18.7 Explain peace officer duties relative to obtaining assistance with non-English speaking victims or
victims with communications disabilities.
2.19.4 Identify special communications issues peace officers may encounter and discuss reasonable and
appropriate actions officers may take to improve communication with individuals: coping with
communication disorders including hearing impairment, whose mobility impairment restricts
communication, and coping with autism spectrum disorders, dementia, Alzheimer’s disease or
2.19.5 Discuss methods for communicating with, assisting, or intervening in circumstances involving
individuals who demonstrate indications of a variety of physical disabilities or mental impairments.
(Minn. Stat. 626.8455)
2.19.6 Discuss emergency and non-emergency law enforcement situations involving people who have
mobility disabilities, mental illnesses, intellectual disabilities, epilepsy or seizure disorders, speech
disabilities, deafness or hard of hearing, and blindness or low vision and appropriate law enforcement
response to those situations including making modifications or providing accommodations when
2.20.1 Describe the major and severe forms of mental illness.
2.20.2 Describe the symptoms of major mental illnesses and how they manifest in adults and children, i.e.,
those associated with antisocial personality disorders, autism spectrum disorders, bipolar disorder
and manic behavior disorders, depression, dis-associative disorders, post-traumatic stress disorder
(PTSD), schizoaffective disorder, schizophrenia, and Tourette’s syndrome.
2.20.3 Identify signs and characteristics that may be indicative of suicidal individuals.
2.20.4 Discuss signs and symptoms of excited delirium and its relationship to mental illness, drugs and
2.20.5 Discuss bias that comes from the stigma of mental illness and the rights of individuals dealing with
mental illness to the same fair treatment and police protection as anyone else.
2.20.6 Discuss the Minnesota Crisis Intervention Team (MNCIT) model.
2.20.7 Discuss how substance abuse can mimic or contribute to mental illness.
2.20.8 Explain how medications may influence behaviors of individuals dealing with mental illness and why
people don’t always take their medications.
2.20.9 Discuss problems military veterans may have reintegrating into society, how these problems may
involve law enforcement and special considerations for dealing with veteran in crisis.
2.21.1 Discuss the role of peace officers in managing and de-escalating hostile situations including how the
attitude and expectations of an officer influences responses in crisis situations.
2.21.2 Describe anger/conflict management strategies useful to officers in resolving problems that arise in law
2.21.3 Identify strategies and de-escalation techniques officers may use to manage conflict, reduce anger, and
improve communication and cooperation and de-escalate volatile or hostile situations.
2.21.4 Distinguish between characteristics of passive, aggressive, and assertive behavior.
2.21.5 Discuss body language behaviors that signal potential conflict escalation.
2.21.6 Explain the principles of crisis intervention/negotiations.
2.21.8 Explain various communications techniques that may be effective in a crisis situation and how
techniques may vary depending on whether the situation involves mental illness, substance induced
behavior, or other causes.
2.22.1 Explain the Data Practices Act as it pertains to the gathering and release of information by law
2.22.2 Discuss balancing the public’s right to know with public safety needs and privacy issues with regard
to data accessed by peace officers including: - what and when information can be shared with the
media or the public and by whom, and - the repercussions of violating data practices.
2.22.3 Discuss the need for protection of data related to on-going investigations, crime victims, and
2.22.4 Discuss ethical and responsible use of computers and databases by peace officers and the
ramifications of misuse or unethical release of data.
2.23.1. Identify and discuss crimes commonly described as cybercrime or internet crime.
2.24.1 Describe intelligence-led policing and how it differs from response and investigation-led policing and
from community policing.
2.24.2 Explain how data driven, intelligence-led policing can influence the duties of peace officers even at the
2.25.1 Define terms terrorism (domestic and foreign), critical infrastructure, homeland security and militia
2.25.2 Discuss the challenges in balancing national security concerns and civil rights including the impact of
the USA Patriot Act.
2.25.3 Identify risks that may be associated with violent, anti-government extremist groups.
2.25.4 Discuss types of terrorism, weapons of terrorism, counterterrorism, basic interdiction strategies,
terrorism target awareness and the role of law enforcement related to terrorism.
2.26.1 Explain what a criminal gang is as it is defined in Minnesota Statute 609.229 and the penalties for
crimes committed for the benefit of a gang.
2.26.2 Discuss the appeal of gang membership, how gangs recruit members, and prevention and intervention
2.26.3 Explain the terms organized crime and racketeering and discuss how organized crime affects
Minnesota law enforcement.
2.26.4 Recognize the term RICO Act as meaning the Racketeer Influenced and Corrupt Organizations Act
and be able to describe the overall intent of the Act.
2.26.5 Define the term vice crime and describe the attributes of various vice crimes including illegal gambling,
prostitution, solicitation and pornography.
2.26.6 Discuss officer safety concerns and ethical decision-making matters related to vice crime
investigations including risks associated with working undercover and ethics related to working with
3.2.1 Discuss interview techniques used to: build rapport, encourage full meaningful answers and
discourage suggestibility, clarify and corroborate statements, enhance memory, detect deception, and
obtain information from a reluctant witness.
3.2.2 Discuss interview considerations and techniques for interviewing children, vulnerable adults and
3.3.1 Describe the relationship between good report writing and testimony.
3.4.1 Discuss how conflict management strategies depend on the situation and various strategies that may
be useful in resolving situations involving individuals dealing with mental illness, substance use, or
developmental disabilities such as autism.
3.4.2 Model reasonable and effective conflict management strategies and skills intended to de-escalate
volatile situations including:
3.4.3 Model reasonable and effective dispute mediation strategies and techniques.
3.5.2 Identify various types of evidence, i.e., blood and biological, weapons, explosives and arson related
evidence, hair and fiber, impressions, fingerprints, documents, clothing.
3.12.13 Identify and discuss officer survival/safety issues related to stopping and approaching vehicles.
3.12.14 Review scenarios of peace officer traffic stops and identify: what circumstances impact officer
conduct including best practices and high risk mistakes, and reasonable use of discretion in deciding
what enforcement action to take or not take.
3.12.15 Discuss how secondary offenses may be discovered during traffic enforcement and the importance of
being observant for contraband and suspicious behavior during traffic stops.
3.14.11 Explain officer duties in death notification/body identification situations.
3.14.18 Discuss risks associated with domestic violence situations and safe approach techniques including:
why it is best not to respond alone, the importance of gathering as much information as possible
prior to response, the importance of initial scene assessment, and why it is important not to reveal
the name of the person who requested police response.
3.14.19 Explain when an arrest is warranted, when an arrest is mandatory and the time period in which an
arrest can be made in domestic violence related situations.
3.14.29 Describe the terms Driving While Impaired (DWI) and Driving Under the Influence (DUI).
3.14.40 Explain the basic principles of hazardous materials as defined by Occupational Safety a and Health
Administration (OSHA) and the Emergency Response Guide Book published by the U.S.
Department of Transportation.
3.14.41 Identify some resources for responding to hazardous materials incidents, i.e., fire department,
Minnesota Pollution Control Agency, Minnesota Department of Homeland Security and Emergency
Management (HSEM), and the Bureau of Criminal Apprehension’s (BCA’s) Emergency
Communications Center for State level assistance and notification.
3.14.42 Explain the purpose of hazardous materials placards and the significance of their shapes, color,
symbols and texts.
3.14.43 Identify some common hazardous materials placards and where they are commonly located.
3.14.44 Given scenarios involving hazardous materials describe and/or demonstrate basic incident
management skills including: recognizing and identifying common hazardous materials or hazardous
materials placards, and taking situationally appropriate safety precautions and reasonable actions
including maintaining a safe distance, clearing the area and making referrals and notifications.
3.14.55 Discuss what an officer should know, behaviors an officer should demonstrate, and communication
tactics officers may find useful when interacting with a person struggling with a mental illness to
maximize safety and more effectively approach a crisis situation including: why it is important to
gather as much information as possible before arriving at a situation involving a mental health crisis,
why it is important to respond in pairs and when to involve a mental health crisis response team if
possible, why, unless the situation is immediately dangerous/critical, officers should not challenge or
violate personal space and try to eliminate noise and distractions, the advantage of having one officer
take lead in communicating, and the importance of having patience, building rapport and
3.14.56 Given situations involving individuals demonstrating signs and/or characteristics of mental illness,
behavioral disorder or suicidal intentions requiring intervention, demonstrate appropriate
intervention techniques that are likely to be beneficial in managing the situations (Minn. Stat.
626.8455) including: modeling behavior that shows the importance of putting safety first, staying
alert and the danger of complacency or taking anything for granted when dealing with an individual
experiencing a mental health crisis, unless situation appears immediately dangerous/critical, avoiding
challenging or violating personal space, trying to eliminate noise and distractions, having one officer
take lead and open communication from a safe distance, using communication techniques designed to
de-escalate volatile situations including: being patient, calm, honest and compassionate, using active
listening skills while not encouraging or agreeing with delusions, using a calming voice, and avoiding
challenging questions and allowing for venting.
3.14.57 Identify options for resolution of situations involving individuals in mental health crisis situations
including: identifying resources/services that could be called for assistance, and Identifying steps
necessary for obtaining an involuntary commitment order by a law enforcement officer.
4.4.6 Discuss the physical, psychological and emotional affects officers often encounter immediately
following a pursuit.
4.4.7 Discuss how pursuit policy issues affect the conduct of pursuits by peace officers and pursuit
related mandatory reporting.
- Lecture: 3
- Lab: 0
MnTC Goal: 0
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