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Course TitleCourse DescriptionCreditsPrerequisitesCourse NumberCourse Outline
 
Introduction to Service and Work Team StrategiesOur society is increasingly becoming less customer service oriented. Therefore it follows that there is a growing need for the development of customer service skills. This course describes what customer service is and how it impacts profitability and productivity of most businesses. The course addresses the challenges in the delivery of customer service, strategies used in customer service and the personal skills necessary to achieve value added experiences for the customer. Teamwork is an essential part of the workplace today and will increase in the future. This course will improve student's understanding of both theory and practical application of skills used in teams. Students will participate in teams, completing team projects and analyzing team interaction. Emphasis will be on team formation and development, effective leadership, decision-making in teams, active participation, conflict resolution, planning and conducting meetings.3Qualifying score on writing assessment test OR ENGL0930 and Qualifying score on reading assessment test OR ENGL0921BUSN1150View
Introductory PhysicsPhysics is the study of matter, energy, and the interaction between them. Fundamental principles of physics provide the basis upon which much of modern technology operates. In this course students will investigate the fundamental principles of physics with an emphasis on conceptual understanding. Students will gain knowledge of natural processes and their applications. Topics include the structure of matter, mechanics, heat, light, electricity, and magnetism.3Qualifying score on reading assessment test OR ENGL0901PHYS2001View
Fundamentals of PhysicsPhysics is the study of the way the universe works. This course is for those interested in learning more about the physical world around them and why things behave the way they do. Conceptual understanding of the subject will be emphasized. The topics covered include motion, forces, energy, heat, electricity and magnetism. The course may also include a study of waves, sound, light, and/or atomic structure. Classroom activities will include lectures, discussions, and demonstrations.2NonePHYS1000View
Interviewing SkillsPreparing for a job interview could very well be one of the most important moments of a career search. This course will help students sharpen interviewing skills such as open-ended questioning, active listening, and reading body language - all essential in a variety of interview situations. Just a little preparation and thought ahead of time can have wondrous effects on interviewing skills. This course will provide an in-depth analysis of the interviewing process.1Qualifying score on writing assessment test OR ENGL0930, qualifying score on reading assessment test OR ENGL0921, and successful completion of CCSD1040 strongly recommendedCCDS1020View
Decorative Work and ShowpiecesPrinciples of decorative product preparation and the presentation of various food mediums including but not limited to ice carving, cake decorating and confectionery work. Food styling factors such as balance, design, color, and the techniques of garniture used in the professional kitchen will be emphasized. 2CULA1116 and CULA1126CULA1321View
Professional DevelopmentProfessional image and `self-management` are the focus of this course. Professional appearance, wellness, time management, goal setting and techniques for the professional`s response to various social settings will be addressed in this course.3Qualifying score on writing assessment test OR ENGL0930BUSN1030View
Data Analysis IIIProject based course with applications to real world industries such as healthcare and banking. Healthcare and financial concepts and industry practice will be studied. Students will analyze data and present his findings using Excel and PowerPoint.4ACCT1125 - Required. CCIS2460 - RecommendedCCIS2465View
Using Body Filler IIProper finish of plastic body filler in a quick, efficient manner is necessary to minimize labor costs and maximize earnings. At the completion of this course the student will be able to repair a heavily damaged panel in the most cost effective manner.2NoneABCT1165View
Bolt-on, Weld-on Panel Replacement and AlignmentProper use and selection of tools is very important to properly remove, install and align bolt-on-panels. Properly removing, installing and aligning bolt-on-parts is essential to restoring the vehicle to pre-accident condition. Proper tools and equipment along with proper techniques are essential for the removal and replacement of weld-on-panels. The fit and finish of the final repair is determined by proper panel installation. Alignment to adjacent panels, gaps at door and decklid, panel warpage and damage to adjacent panels are major factors in the quality of the finished product.4NoneABCT1160View
General PsychologyPsychology is the scientific study of human behavior and mental processes. This introductory course provides a broad overview of topics including: the evolution of psychology, the biological bases of behavior, sensation and perception, consciousness, learning, memory, intelligence, motivation, emotion, human development, personality, research methods, psychological disorders, treatments of psychological disorders, and social psychology. 3Qualifying score on reading assessment test OR ENGL0921. Basic computer literacy skills requiredPSYC2300View