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Course TitleCourse DescriptionCreditsPrerequisitesCourse NumberCourse Outline
 
SupervisionThe focus of this course is on the first-line manager who coordinates and supervises the activities of the operating employees in any company. The course will emphasize effective ways to lead, motivate, delegate, communicate and measure the performance of employees who perform the day-to-day activities of the organization.3Qualifying score on writing assessment test OR ENGL0930BUSN1100View
Territory/Account ManagementThis course covers identifying prospects, management of time in relation to territory assignments, management of territory for profit, how to schedule activities, develop sales strategies and maintain account records. The concepts will be learned through case studies or a live territory project.3Qualifying score on writing assessment test OR ENGL0930BUSN1060View
Introduction to Selling This course covers the role of sales in the economy, the importance of a positive sales attitude, the basic steps of a sale, and how the salesperson is viewed as a representative of a company. The student will be required to conduct a sales presentation to a buyer of a product.3Qualifying score on writing assessment test OR ENGL0930BUSN1020View
Professional DevelopmentProfessional image and `self-management` are the focus of this course. Professional appearance, wellness, time management, goal setting and techniques for the professional`s response to various social settings will be addressed in this course.3Qualifying score on writing assessment test OR ENGL0930BUSN1030View
Marketing Concepts and StrategiesAn overview of basic marketing principles and practices, this course includes discussion of the marketing mix, the four `p's` of marketing, buyer behavior, target markets, and electronic marketing concepts. Concepts will be learned through case studies and the creation of a marketing plan for a hypothetical company.4Qualifying score on writing assessment test OR ENGL0930BUSN2005View
Principles of ManagementThis course is an introduction into the exciting world of management. Today`s managers are faced with many difficult and exciting challenges. Therefore, this lecture course covers the latest trends in management thinking that is essential to successfully guide large, small, profit and nonprofit, organizations toward their goals.4Qualifying score on writing assessment test OR ENGL0930BUSN2055View
Introduction to Service and Work Team StrategiesOur society is increasingly becoming less customer service oriented. Therefore it follows that there is a growing need for the development of customer service skills. This course describes what customer service is and how it impacts profitability and productivity of most businesses. The course addresses the challenges in the delivery of customer service, strategies used in customer service and the personal skills necessary to achieve value added experiences for the customer. Teamwork is an essential part of the workplace today and will increase in the future. This course will improve student's understanding of both theory and practical application of skills used in teams. Students will participate in teams, completing team projects and analyzing team interaction. Emphasis will be on team formation and development, effective leadership, decision-making in teams, active participation, conflict resolution, planning and conducting meetings.3Qualifying score on writing assessment test OR ENGL0930 and Qualifying score on reading assessment test OR ENGL0921BUSN1150View
Business EnglishThe majority of the time in this course will be spent on the spelling, grammar, punctuation, proofreading, and editing skills needed for success in the work world. Students will then apply these skills to produce a few short documents using correct English with appropriate formatting.3Qualifying score on writing assessment test OR ENGL0930 or ESOL0841ENGL1010View
Essay FundamentalsThis is a pre-college level writing course intended to develop essay writing skills. Students will learn to compose essays using several development strategies. They will also be introduced to basic citation styles and develop critical thinking and reading skills.3Qualifying score on writing assessment test OR ENGL0930 with a grade of C or better. Basic computer literacy skills requiredENGL1021View
Interviewing SkillsPreparing for a job interview could very well be one of the most important moments of a career search. This course will help students sharpen interviewing skills such as open-ended questioning, active listening, and reading body language - all essential in a variety of interview situations. Just a little preparation and thought ahead of time can have wondrous effects on interviewing skills. This course will provide an in-depth analysis of the interviewing process.1Qualifying score on writing assessment test OR ENGL0930, qualifying score on reading assessment test OR ENGL0921, and successful completion of CCSD1040 strongly recommendedCCDS1020View