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Course TitleCourse DescriptionCreditsPrerequisitesCourse NumberCourse Outline
 
Professional DevelopmentProfessional image and `self-management` are the focus of this course. Professional appearance, wellness, time management, goal setting and techniques for the professional`s response to various social settings will be addressed in this course.3Qualifying score on writing assessment test OR ENGL0930BUSN1030View
Customer Relationship Management (CRM)In this course, students will experience practical strategies for integrating information and technologies in order to get results. Customer Relationship Management (CRM) involves data-driven solutions that improve how salespeople do business with customers. CRM systems and applications are designed to manage and maintain customer relationships, track engagements and sales, and deliver actionable data.3BUSN1010BUSN1041View
Introduction to ManagementThis course is an introduction into the exciting world of management. Today`s managers are faced with many difficult and exciting challenges. Therefore, this lecture course covers the latest trends in management thinking that is essential to successfully guide large, small, profit and nonprofit, organizations toward their goals.4Qualifying score on writing assessment test OR ENGL0930BUSN1051View
Territory/Account ManagementThis course covers identifying prospects, management of time in relation to territory assignments, management of territory for profit, how to schedule activities, develop sales strategies and maintain account records. The concepts will be learned through case studies or a live territory project.3Qualifying score on writing assessment test OR ENGL0930BUSN1060View
Consultative SellingIn Consultative Selling students will learn to build relationships with business partners. Consultants ask questions to assess client needs, then utilize critical thinking to identify business problems and provide solutions. In this class, students will apply business knowledge as they determine ways that client businesses could run more effectively or profitably for improved results. These solutions typically involve the sales consultant's products and services.3BUSN1000BUSN1091View
SupervisionThe focus of this course is on the first-line manager who coordinates and supervises the activities of the operating employees in any company. The course will emphasize effective ways to lead, motivate, delegate, communicate and measure the performance of employees who perform the day-to-day activities of the organization.3Qualifying score on writing assessment test OR ENGL0930BUSN1100View
Business LawThis course is an introduction to the principles of law as they apply to businesses. Topics covered include the court system, contracts, purchases and sales under the UCC, commercial paper, employment law and business organizations and regulation.3NoneBUSN1140View
Introduction to Service and Work Team StrategiesOur society is increasingly becoming less customer service oriented. Therefore it follows that there is a growing need for the development of customer service skills. This course describes what customer service is and how it impacts profitability and productivity of most businesses. The course addresses the challenges in the delivery of customer service, strategies used in customer service and the personal skills necessary to achieve value added experiences for the customer. Teamwork is an essential part of the workplace today and will increase in the future. This course will improve student's understanding of both theory and practical application of skills used in teams. Students will participate in teams, completing team projects and analyzing team interaction. Emphasis will be on team formation and development, effective leadership, decision-making in teams, active participation, conflict resolution, planning and conducting meetings.3Qualifying score on writing assessment test OR ENGL0930 and Qualifying score on reading assessment test OR ENGL0921BUSN1150View
Supervised Occupational ExperienceThis course is designed to provide the student with a purposeful occupational experience in the field of selling business to business. Since each supervised occupational experience is an individualized experience, a training plan is created specifically for each student in conjunction with the training site the student will be working. The supervised occupational experience can be offered as a cooperative arrangement, an internship arrangement, or other appropriate work experience arrangement.4Completion of at least 16 Business credits with a grade of C or better in each course or an arrangement with instructor BUSN1170View
Managerial CommunicationIt is essential that a manager in any organization understand how that organization communicates. This course is designed to improve the student`s understanding of a manager's place within the organization and to provide an awareness of effective communication skills needed within an organization. The course will include a discussion of new organizational communication processes, status and power within an organization, sources of conflict within an organization and common communication methods used by managers within the organization.3Qualifying score on writing assessment test OR ENGL0930BUSN1200View