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Computer Labs

Student Computer Lab Hours

Monday-Friday from 8:00 am to 4:30 pm

Submit a service request ticket

  • For phone support, please call 952-995-1411.
  • For in person support, please visit the Student Computer Lab during lab hours. The Eden Prairie Computer Lab is located at F111. The Brooklyn Park Computer Lab has been temporarily re-located to H191 for Summer 2022 due to construction. 

Technology Resources

About the Computer Labs
The Student Computer Lab is a great place for you to complete your assignments, check email, or just surf the Internet. Staff and work-study students are available to assist you. During peak hours, students completing coursework have priority over other computer users.

Student Coursework
HTC students are expected to be familiar with the software for their classes while working in the Student Computer Lab. The Student Computer Lab staff is not responsible for knowing all software in the computer lab. If students have a specific problem with software use or assignments, they should discuss it with their instructor or obtain assistance in one of the Tutoring Centers

The Learning Resource Center (LRC), Math Center or Writing Center at each campus are available to assist with tutoring. See the Tutoring Centers for room locations, hours and additional information.

Student Email Accounts
Hennepin Technical College provides a "" e-mail account to all HTC students. To set up an email account, please visit the Student Computer Lab or go to Student Email Home. If you have questions, please visit the Student Computer Lab, contact the service desk at 952-995-1411, or submit a ticket for assistance here. 

StarID Accounts
StarID is a single username login for D2L, eServices, and other services used by HTC students and employees. If you would like to set up a StarID account, please see a lab assistant in the Student Computer Lab or go to StarID Self Service to set up your account and for additional information. To have your password reset, you may visit the Student Computer Lab, with your Student ID Card, or use one of the options on the HTC StarID webpage.

Student Printing and Copying

Student printing and copying is available free of charge for all current HTC students with an active Star ID. With an active Star ID, you can access printing in the Student Computer Lab, Library and Tutoring Centers at either campus.

Learning Commons

Each campus has a "Learning Commons" with window computers. This area is open during normal campus hours.