• Program: Business
  • Course: Introduction to Selling
  • Course #: BUSN1020
  • Total Credits: 3

Course Description

This course covers the role of sales in the economy, the importance of a positive sales attitude, the basic steps of a sale, and how the salesperson is viewed as a representative of a company. The student will be required to conduct a sales presentation to a buyer of a product.

Course Evaluation

Refer to Course Syllabus for detailed information regarding the requirements and evaluation standards for this course. The Course Syllabus will be distributed the first week of the course.

Disability Services

Hennepin Technical College offers reasonable accommodations to qualified students with disabilities. If you have a documented disability that may require accommodations, contact the college’s Disability Services Director: Sara Laviolette at Brooklyn Park (763-488-2477) or Jean Kreutter at Eden Prairie (952-995-1544).

Course Goals

The following goals will be addressed in the course:
Identify customers
Prepare sales objective
Prepare sales presentation strategy
Demonstrate interpersonal skills
Identify customers` needs/wants/motives
Assess customers` needs/wants/motives
Apply questioning and listening skills
Answer question objections
Present product/service features/advantages/benefits(fab)
Apply closing techniques
Prepare sales forms

Credit Details
  • Lecture: 2
  • Lab: 1
  • MnTC Goal: 0
Course Details
  • Prerequisites: 
    Qualifying score on writing assessment test OR ENGL0930
  • Campus: Brooklyn Park

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