MEDICAL OFFICE PROCEDURES
- Program: Medical Office Careers
- Course: Medical Office Procedures
- Course #: OFCR1317
- Total Credits: 4
Course DescriptionThis is an introductory course to medical office procedures and the administrative medical assisting profession. Topics covered will include HIPAA regulations, telephone etiquette, customer service, appointment scheduling, medical records management and written communication. Students will utilize a fully online integrated practice management and electronic health record system.
Refer to Course Syllabus for detailed information regarding the requirements and evaluation standards for this course. The Course Syllabus will be distributed the first week of the course.
Hennepin Technical College offers reasonable accommodations to qualified students with disabilities. If you have a documented disability that may require accommodations, contact the college’s Disability Services Director: Sara Laviolette at Brooklyn Park (763-488-2477) or Jean Kreutter at Eden Prairie (952-995-1544).
The following goals will be addressed in the course:
Analyze health care settings and compare their similarities and differences
Describe ethical responsibilities in health care
Perform basic medical receptionist clerical functions
Communicate effectively over the telephone
Schedule patient medical appointments and surgeries
Manage patient medical records
Process drug and prescription records
File records according to appropriate systems and conventions
Prepare written correspondence common to the medical practice setting
Process mail and telecommunications
Describe medicolegal and HIPAA responsibilities in health care
Utilize a fully online integrated practice management and electronic health record system
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