Student Rights and Responsibilities

As a student, it is important to be aware of your rights and responsibilities and to become familiar with college policies and procedures that are in place to ensure you are provided with a safe and conducive learning environment during your time at Hennepin Technical College.

Policies and Procedures

Review the following policies and procedures and other college policies by clicking the link to the left.

Student Complaint & Grievance Process

Student Concerns, Complaints, or Grievances

Hennepin Technical College takes student complaints and grievances seriously. If you have a complaint about Hennepin Technical College, we encourage you to utilize the Institution’s Student Complaint and Grievance Process as outlined in Policy 3.8 Student Complaints and Grievances found on the Policy and Procedure page by completing and submitting the

Student Concern, Complaint or Grievance Form

Anonymous complaints can be submitted by completing the:

Student Concern, Complaint or Grievance Form

If your grievance involves a Board Policy, the actions of the Hennepin Technical College President, an issue of institutional or program quality such as an institution’s compliance with the standards of an accrediting or licensing agency, or a claim of consumer fraud or deceptive trade practices, you may appeal to the Minnesota State System Office pursuant to the above policy and procedure. The contact information for the Minnesota State System Office is:

Academic and Student Affairs
Minnesota State System Office
Wells Fargo Place, 30 7th Street E, Suite 350,
St. Paul, MN 55101-7804

Hennepin Technical College is part of the Minnesota State system of public two and four year institutions of higher education designated by Minnesota Statutes Chapter 136F and governed by the Board of Trustees of Minnesota State. Hennepin Technical College is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools (HLC). If you wish to file a complaint about Hennepin Technical College with the HLC, you may do so by contacting:

Higher Learning Commission
230 S. LaSalle Street, Suite 7-500
Chicago, IL 60604-1413.

Grade Appeals

Academic grade disputes/grade appeals are addressed by completing the:

Discrimination/Harassment

Student complaints regarding discrimination or harassment are subject to Board Policy 1B.1 Equal Opportunity and Non-Discrimination in Employment and Education and System Procedure 1B.1.1, and can be submitted by completing the:

This form is directed to the Vice President of Student Affairs upon completion. She can be contacted by email at jessica.lauritsen@hennepintech.edu or at 763-488-2605.

Anonymous complaints can be submitted by completing the:

Student Concern, Complaint or Grievance Form

Sexual Misconduct

Student complaints regarding sexual violence/misconduct are subject to Board Policy 1B.3 Sexual Violence and System Procedure 1B.3.1, and can be submitted by completing the:

This form is directed to the Title IX Coordinator upon completion. She can be contacted by email at michelle.obergfoll@hennepintech.edu or at 952-995-1544.

Anonymous complaints can be submitted by completing the:

Student Concern, Complaint or Grievance Form

Student Consumer Complaint Process

Student Consumer Complaint Process: Pursuant to the United States Department of Education’s Program Integrity Rule, institutions providing online education are required to provide all prospective and current students contact information of the state agency or agencies that handle complaints against postsecondary education institutions offering distance learning within that state.

  • We encourage you to seek resolution to any concerns by discussing them informally with a staff member at the College. If a complaint cannot be handled informally, Hennepin Technical College students are encouraged to use our College’s complaint process, outlined in Policy 3.8 Student Complaints and Grievances found on the Policy and Procedure page.
  • If a complaint cannot be resolved at the College level, you may contact the Minnesota Office of Higher Education. If you reside in another state, you may contact your local state agency (PDF) for further information.

Contact information