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IT Support

Category: Information Technology and Cyber Defense

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Program Description

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Program Information

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Overview

Workforce services for eligible adults are available through this program authorized by Workforce Innovation and Opportunity Act (WIOA). Click for more info!

Class Time: Online only
Semester: Fall, Spring or Summer
Campus: Brooklyn Park, Eden Prairie

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Skills Required

Basic computer literacy, computer keyboarding, familiarity with the Internet, college-level reading and writing ability, and proficiency in basic mathematics.

Wages/Outlook/Advancement

Wage and Job Outlook information for this program are available at CAREERwise.

Graduates secure positions such as:

IT Service Desk Technician
IT Support Specialist
IT System Specialist
IT Trainer
IT Coordinator
Help Desk and Computer Lab Assistant
PC Technician

Accreditation

Hennepin Technical College is accredited by the Higher Learning Commission (HLC).

Industry Partners

The Information Technology program has an advisory committee of professionals working in the fields of programming, database administration, IT support, and network administration. The advisory committee reviews the coursework to ensure that the program is covering material needed to be marketable in your field of study. This allows the faculty to continue to offer current materials and technical skill development in each area.

Award Name	Award Type	Location	Planning Guide	WIOA
IT Service Desk Technician	Certificate	Brooklyn Park Eden Prairie	PDF	Yes
IT Support	AAS	Brooklyn Park Eden Prairie	PDF	Yes
IT Support Specialist	Diploma	Brooklyn Park Eden Prairie	PDF	Yes

Some of the General Education requirements have changed and are not reflected in the current catalog. Please schedule an appointment with your program advisor to see how this might affect you.

Ann Wolff
Phone: 952-995-1339
Email: Ann.Wolff@HennepinTech.edu

Don Myhre
Phone: 763-488-2440
Email: Donald.Myhre@HennepinTech.edu

Kara Hummel
Email: Kara.Hummel@HennepinTech.edu