IT Support

Unlock your potential with our IT Support program! Gain hands-on experience, industry-recognized certifications, and the skills needed to excel in today's tech-driven world.

A two-year degree, diploma, or certificate in IT Support from Hennepin Tech offers the perfect blend of education and hands-on training to launch your career in the high demand field of information technology.

Our IT support training gives you the skills and knowledge to succeed in the fast-changing tech industry. With a focus on practical experience and expert guidance, you'll be prepared for various IT support roles upon graduation.

Our comprehensive information technology support degree covers the basics needed to succeed in IT support. You’ll take specialized IT support classes that teach you how to troubleshoot and solve technical problems efficiently. Additionally, our IT support education prepares you for industry-recognized exams that will boost your resume and job prospects.

Get ready for certifications such as Microsoft Certified Solutions Associate, CompTIA A+, Network+, and Security+ by taking IT support courses from industry professionals. These courses are taught by experts in the field. These certifications are highly valuable in the IT industry. By completing these courses, you will be well-prepared to take the optional certification exams in addition to the program coursework.

Our structured curriculum balances theory and practice, covering all aspects of IT support and developing critical skills in networking, hardware, software, and customer service. With flexible online training options and interactive, student-focused classes, you’ll gain the knowledge and confidence needed to start a rewarding IT support career.

At Hennepin Tech, we are committed to your success. Our program combines expert instruction, online training, and real-world experience to ensure you are job-ready. With our support, you’ll gain the skills and certifications needed to excel in the IT industry.

Take the first step toward an exciting IT support career. Enroll in our IT Support program today and build a strong foundation for your future in information technology!

100% Online Program

Learn from anywhere on your schedule so you can balance school, work, and life.

Real-World Accounting Skills

Build skills in financial reporting, bookkeeping, and tax preparation that employers look for.

Career-Ready Training

Graduate prepared for entry-level accounting jobs in business, non-profits, and government.

man sitting at computer with a laptop in hand

Overview

Class Time	Online
Semester	Fall \| Spring \| Summer
Campus	Brooklyn Park \| Eden Prairie

Awards

IT Service Desk Technician Certificate

IT Support Specialist Diploma

IT Support Associate of Applied Science

Tuition & Learning

Planning your investment is easy. Our program provides comprehensive training that prepares you for immediate entry into your chosen field. Below you'll find detailed information about program costs and required materials.

Tuition Estimates by Award

Costs below apply to each specific award option:

Certificates

IT Service Desk Technician

$6,082

Occupational Certificate

Diplomas

IT Support Specialist

$9,438

Diploma

Associates Degrees

IT Support

$12,584

Associate of Applied Science

The tuition rate for 2025-2026 academic year is

$209.73 per credit

Scholarships & Savings

Ready to turn your dreams into reality? At Hennepin Tech, we believe that nothing should stand in the way of your education. That’s why we’re here to help you navigate the ins and outs of paying for college, so you can focus on what really matters – your future.

FAFSA

Your key to financial aid. The first step to unlocking financial assistance for college is filling out the Free Application for Federal Student Aid (FAFSA). By completing this form, you’ll qualify for a variety of federal grants, loans, scholarships, and work-study opportunities that can help offset the cost of tuition, books, and other expenses.

Not sure if you’re eligible? Don’t worry, our financial aid advisors are here to help, even if you have unique circumstances or are an undocumented individual.

Check out your first step to funding college

North Star Promise

If you’re a Minnesota resident who meets certain income criteria, you may also qualify for the North Star Promise, which provides additional financial support to cover the cost of tuition and fees. It’s another way we’re making college more accessible and affordable for students like you.

See if you qualify for free tuition

Foundation Scholarships

The Hennepin Tech Foundation offers a variety of scholarships to help students offset the cost of tuition, textbooks, and other expenses. These scholarships are awarded based on academic achievement, financial need, and other criteria. Don’t miss out on this opportunity to reduce your college expenses!

Explore scholarships just for our students

PSEO & Concurrent Enrollment

High school students can jumpstart their college education by participating in our Postsecondary Enrollment Options (PSEO) or Concurrent Enrollment programs. Earn college credits while still in high school and save on future tuition costs!

Discover how you can earn college credit in high school

VA Benefits

Veterans and their dependents may be eligible for education benefits through the U.S. Department of Veterans Affairs (VA). These benefits can help cover tuition, housing, and other costs associated with attending college. Contact our veterans services office for assistance in accessing and maximizing your VA benefits.

Maximize your military education benefits

Third-Party Payments

Did you know that some employers, organizations, or government agencies offer tuition assistance programs? If you’re eligible, you can use these funds to help cover your college expenses. Be sure to check with your employer or inquire about any available benefits.

Let a sponsor help fund your education

Transfer Credits

Transfer the credits you’ve already earned from previous colleges or programs to reduce the classes you need, helping you finish your degree faster and at a lower cost.

Make your hard work count twice

To maximize your savings, apply for FAFSA early, explore scholarships, and review your potential for credit through prior learning and transfer evaluations.

Accreditation & Recognition

Accreditation

Hennepin Tech is accredited by the Higher Learning Commission (HLC).

Industry Partners

The Information Technology program has an advisory committee of professionals working in the fields of programming, database administration, IT support, and network administration. The advisory committee reviews the coursework to ensure that the program is covering material needed to be marketable in your field of study. This allows the faculty to continue to offer current materials and technical skill development in each area.

How to Apply

Ready to start your journey at Hennepin Tech? Learn the skills you’ll need to succeed and follow our simple application process to take the first step toward your career goals.

Skills Required

Basic computer literacy, computer keyboarding, familiarity with the Internet, college-level reading and writing ability, and proficiency in basic mathematics.

Application Process

Applying to Hennepin Tech is easy and straightforward. Follow these simple steps to get started on your educational journey:

Submit Your Application
Visit our Get Started page to complete your application online. As part of the application process, you will need to pay the application fee. This helps us process your materials quickly.
Submit Transfer Requests (If Applicable)
If you have previously completed college courses or earned a degree, you can save time and money by transferring your credits. Be sure to submit official transcripts or transfer requests from any previous colleges or high schools you attended. This allows us to evaluate your credits and apply them toward your new program.
Receive Your Admission Decision
Once your application is reviewed and accepted, you will receive an official admission decision.
Placement Testing for New Students
If you are new to college, you will need to take a placement test after you have been accepted. The placement test helps identify your current skills in reading, writing, and math. It is used to determine if developmental courses are necessary before you start certain college-level classes. Please note that the placement test does not affect your admission status.
Plan Your Courses
Based on your placement test results and transfer credit evaluation, you will work with an advisor to select the right courses to ensure your success.

Special Admissions Processes

If you are an international student, please visit our international admissions page for specific instructions.
If you are a PSEO (Postsecondary Enrollment Options) student, please visit our PSEO admissions webpage for details on the application process.

If you have questions or need help during the application process, our admissions team is here to support you every step of the way.

Faculty & Staff

Ann Wolff Computer Technology Instructor Phone: ${phone} E-mail: Ann.Wolff@HennepinTech.edu

Donald Myhre Faculty Phone: 763-488-2440 E-mail: Donald.Myhre@HennepinTech.edu